"We've done a lot of learning in the last forty-eight hours."

Those are the words of Randy Dueck, Superintendent for Hanover School Division, responding to the threat made in Niverville earlier this week.

Even though RCMP say they wrapped up their investigation around Tuesday midnight, Dueck says he only learned of the situation Wednesday at 7:15 am. Dueck says following that he made attempts to contact RCMP, though he had a strong sense that there was no longer a threat. It wasn't until 8:10 am, that Dueck got in touch with RCMP, at which time he was assured the threat had been neutralized.

(Instagram post made Tuesday)Niverville parents were not notified until about 10:30 that morning of the threat. Dueck says this was done by email and they never considered using the division's automatic phone system, the one used to inform parents of school cancellations during a blizzard.

"There were so many things that were running through my mind and I was still trying to get straight about this, that we weren't yet feeling ready to communicate with parents," says Dueck, explaining why parents were not notified prior to students boarding the bus Wednesday morning.

But Dueck says one of the things they have learned from the event is that should something like this ever happen in the future, they will likely opt for the automatic phone system as the method for informing parents.

Looking back at the situation, Dueck says their policies are fine, but some of their protocols need to change. He notes they have an excellent crisis management protocol in place, but since Wednesday morning know that it needs some tweaking.

Dueck admits the division has received a lot of feedback from parents concerning how communication was handled following the threat. As a result, an email went out to parents Thursday afternoon with a detailed description of the events as they transpired. Dueck says they are also hosting an event Thursday at Niverville Collegiate Institute beginning at 7 pm. He will be present, along with RCMP, school trustees and school Principal to communicate the details with parents and to hear recommendations from the public.

"We've done some learning from the situation and we will apply that learning to the situation," assures Dueck. "I'm just so very, very glad that what this was was a threat with an airsoft gun and we didn't wind up in a situation where anybody got hurt."

Read More:

Niverville Parents Outraged Following School Threat

Student Makes Threat Towards NCI