“I liken this to what it must have been like around The War when the injured just kept coming and coming and coming and they had no place for them, that is the feeling that we have. Right when we are exhausted, we have filled every bed, we have finally transferred a few patients out, then we get four more in."

Sarah Neufeld is a nurse in the Emergency Room at the Bethesda Regional Health Centre. She says the number of positive COVID-19 cases she and her team are dealing with on a daily basis are considerably more than they or the hospital building itself can handle. She notes it is not uncommon to run out of rooms and be forced to relocate beds into the hallways and even beds themselves are not always available.

“We’ve even had someone in a chair because we didn’t even have enough beds,” she remarks. "To have every room, every space, every hospital bed, and every ICU bed full. It is something I have never seen in my career.”

There have been rumors around Steinbach that certain individuals with the virus have been forced to wait out the night in an ambulance. While Neufeld could not substantiate those reports, she says, considering the current spatial constraints, it is not altogether unlikely.

“If we have Covid-positive patients that come in via EMS they cannot be offloaded until we have a bed and because we are so overcapacity, it is entirely possible that they had to wait for hours in the ambulance bay with attendants.”

In addition to not having enough staff to manage the number of incoming patients, Neufeld says the staff that the hospital does have are burning out fast. These days, she says it is realistic to expect an eleven-hour shift with no breaks.

“How are we supposed to manage in these conditions?” she questions. “These aren’t sustainable.”

To protect the privacy of patients, Manitoba has what is called the Personal Health Information Act. One effect of the bill is that it tends to silence workers in the medical field making them less able to discuss their job. Because of this, Neufeld feels the general public does not have a clear understanding of what is going on behind hospital doors. It is her opinion that residents of Steinbach and the surrounding area need to know what is happening, especially right now.

“I feel driven to advocate for my fellow healthcare workers that I work alongside,” she states. “I feel like the community does not have an idea of how bad it is and how desperate we are in the ER.”
During the weeks ahead, Neufeld anticipates that she and her coworkers will become even more mentally, physically, and emotionally exhausted than they already are. Ultimately, the only way Neufeld can see the situation improving in the ER is if they get more housekeepers, work clerks, nurses, and doctors. She is calling on the government to do just that.

Meanwhile, Neufeld says there is one small thing the public can do to make their workload lighter...

“We need a show of solidarity from our community,” she stresses. “We hear about these anti-mask people or these anti-mask rallies and we are utterly shocked and dismayed at the fact that there are people doing that when we are working so tirelessly for our community. And the paradox is when they are sick where do they go? They come to us at the hospital. So if people could wear their masks and show respect and kindness, that this the biggest thing they could do.”